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SMH Products Ltd

SMH Products Ltd Terms of Website Use

Please read these terms carefully – they apply to your use of this website. By proceeding with access to our website you are deemed to have accepted these terms.


Introduction is owned and operated by SMH Products Ltd ("we/us"). SMH Products Ltd is registered in England and Wales under company number 08700431 and our registered office is at SMH House, 29-33 Maxwell Street, South Shields, NE33 4PU. Our VAT registration number is GB 991225804.

In these Terms of Use, references to we, us or our (or words of similar import) means SMH Products Ltd, a limited company registered in England and Wales (company number 08700431), the registered address of which is SMH House, 29-33 Maxwell Street, South Shields, NE33 4PU, United Kingdom. Our VAT registration number is GB 991225804.

In these Terms of Use, references to you means the person accessing and using the Website (as defined below). If you use this Website on behalf of a company, organisation or other entity, then (i) you includes you and that company, organisation or other entity, and (ii) you represent and warrant that you are authorised to bind the company, organisation or other entity to these Terms of Use, and that you agree to these Terms of Use on behalf of yourself and the company, organisation or other entity.

This website ( (the Website) is operated by us. These Terms of Use set out the basis on which you may make use of our Website. By accessing and using our Website, you are indicating your acceptance of these Terms of Use and you agree to comply with them. If you do not agree to these Terms of Use, you may not use this Website.

The supply of any goods, products or services you order from the Website is subject to our applicable Terms and Conditions of Sale and Hire and any other relevant terms and conditions. We will use your personal information in accordance with our Privacy Policy.

We reserve the right to change these Terms of Use from time to time without prior notice by changing them on this Website. The Terms of Use applicable to your use of our Website will be those in force at the time you access the Website.


Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at through our Contact Us page on our Website.


Accuracy and validity of information

SMH has tried to ensure that the content of this website is accurate. In no event will we accept liability for any loss, damage or inconvenience arising as a consequence of any use of, or the inability to use, any information on this website. Visitors who use this website and rely on any information do so at their own risk. SMH does not represent or warrant that the information accessible via the website is accurate, complete or up to date.

If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us direct.


‘How To’ guides, videos and other support materials

We may from time to time produce videos, ‘How To’ guides and other support material for general information and background purposes only. These materials should not be relied upon as advice or as the sole source of information on how to complete a task.

Before commencing any task using SMH products or equipment, please: assess the risks associated with what you are about to do; take any necessary precautions; and read and follow all manufacturer’s instructions relating to the equipment, products or task you are about to use or carry out. If you are in any doubt, please stop and seek advice from a professional. Some tasks (for example, tasks involving gas) should only be carried out by qualified professionals.

SMH accepts no liability for any loss, damage or injury arising as a consequence of any reliance placed upon the Guides, whether by a visitor to the Website or by anyone who may be informed of their contents.

In relation to any Video Guides, all references are correct at the time of filming.



While we take all reasonable steps to ensure this website is always accessible we cannot be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum.

In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.


Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.


If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.


If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.


Third party websites

This website may also contain links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for the convenience of our customers and the inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website. We have no control over the availability of the linked pages.



Copyright in the whole and every part of this website belongs to SMH, unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in any media by any person without the prior written consent of SMH.


Trade marks

The SMH name and logo is a UK registered trade mark of SMH Products Limited.


Contacting us

To contact us (including to discuss any complaint), please see our Contact us page on the Website. Any formal legal notices should be sent to us at the postal address specified in the Introduction section of these Terms of Use, marked for the attention of the Commercial Director of SMH Products Ltd.


Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


Website Terms of Use last updated: July 2015